BANK SERV REP BOC
Job Description
APPLY ONLINE: https://www.bankofcolorado.com/careers
RESPONSIBILITIES AND DUTIES:
- Processes garnishments and levies and reclamations on customer accounts
- Prints, reviews for accuracy, and mails customer interest checks.
- Maintains all return mail, dormant accounts and customer accounts (may include KMN account maintenance).
- Completes research requests for CO Banks and helps resolve service issues for our customers.
- Reviews various reports as assigned.
- Positive Pay
- Legal and Branch Research, including VOD’s and VOM’s
- Process Inactive and Dormant Accounts
- On Us Check review
- Process Mobile and ATM Deposits
- Responsible for printing, accuracy review and mailing of customer interest checks
- ATM Live functions as needed
- Revies and monitors return mail
- Regular and reliable attendance.
- Performs other duties as assigned by management.
- Knowledge of FiServ preferred.
- Knowledge of Windows based programs preferred.
- Skills in good customer service and telephone courtesy.
- Ability to operate a PC with keyboard accuracy and speed.
- Ability to work under pressure, meet critical deadlines and have constant interruptions while doing assigned responsibilities including reconcilement, verification and computer input.
- High School or equivalent.
- Banking experience preferred.
BENEFITS:
- Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, above benefits are modified.
More Details
Benefits
We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other Full-Time benefits include:
- 8 paid holidays.*
- 17 PTO days each year for the first five years of employment. Employees must also complete the 90-day introductory period prior to accruing PTO.*
- After five years, 22 PTO days each year.*
- After ten years, 27 PTO days each year.*
- Employees must also complete the 90-day introductory period prior to accruing PTO.*
- New employees will receive 16 hours of paid sick time upon their hire date.*
- Health, dental, prescription drug card, vision, and voluntary life insurance plans.
- Health Savings Account with employer contributions.
- Flexible medical and dependent care spending plans.
- Parental Leave after one year of full time employment.
- 401K plan after 3 months and start of next quarter with employer contributions and profit sharing.
- Free checking account and basic printed checks.
- Free safe deposit box.
- $50,000 group term life insurance.
- Long term disability insurance.
- Employee Assistance Program.
- Educational Assistance.
*Paid holidays and paid time off benefits are not applicable for employees that are fully commissioned.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at personnel@pinnbank.com or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the EEO KNOW YOUR RIGHTS and PAY TRANSPARENCY STATEMENT.